Terms and Conditions

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT”) AND RULES ISSUED THEREUNDER, AS APPLICABLE AND THE PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE IT ACT AND IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF APPLICABLE LAWS, INCLUDING THE CONSUMER PROTECTION (E-COMMERCE) RULES 2020, THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS AND CONDITIONS FOR ACCESS OR USAGE OF THE WEBSITE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

PLEASE READ THESE TERMS AND CONDITIONS (“T&C”) CAREFULLY. BY ACCESSING, BROWSING, USING www.kenafhealthcare.com OR ANY OTHER WEBSITE, MOBILE VERSION OF THE WEBSITE OR MOBILE APPLICATION (THE TOGETHER “WEBSITE”) OR AVAILING ANY OF THE PRODUCTS OF KENAF HEALTHCARE ( HEREINAFTER REFERRED TO AS “COMPANY” OR “US” OR “WE”) YOU INCLUDING THE PERSONS WHO BROWSES OR THE PERSONS WHO ORDERS THE PRODUCT AGREE TO BE BOUND BY ALL OF THE T&C MENTIONED HEREUNDER. 

We reserve the right to block any user and permanently disable user account if we believe in our sole discretion that action of such user has resulted in breach of fair usage policy or T&C. 

About us

Welcome to Kenaf Healthcare website. By using our website, you agree to these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website. You may only access the Website for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Website.

Products and Pricing

We make every effort to ensure that the information on our website is accurate and up-to-date. The Prices and availability of the Products, offers and services provided or offered on the Website are subject to change without prior notice and at the sole discretion of the Company. The prices displayed at the Website are inclusive of goods and sales tax (“GST”), but do not include a delivery charge.

Chat Facility

The chat facility has been provided to help you with any and all Website related queries. Any use of this service shall be subject to the following conditions:

1. The Company may suspend the chat service at any time without notice.
2. The Company or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.
3. Communication through chat may be stored by the Company for future reference, and the user of such service will not have the right to access such information at any future date.
4. While ‘chatting’, you may not communicate any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.
5. The chat room shall not be used to sell any products, to give suggestion on business opportunity or any other form of solicitation.

You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions.

Payment and Security

Payments for the products purchased on our website can be made by Credit Cards, Debit Cards, Net Banking, Wallets, UPI, QR. All payments made through our website are processed securely through third-party payment processors. We do not store your credit card information on our servers. We cannot be held responsible for any unauthorized access to your personal or payment information.

Shipping and Delivery

We ship to the address provided by you during the checkout process. Delivery usually takes 5-8 business days from the date of order placement. Upon placement of the order the shipment details will be shared with you over the mail for tracking your order. The estimated delivery times are indicative, hence there may be some unforeseeable delays, which are beyond our control for which we cannot be held responsible. We make every effort to ensure that your order is delivered within the estimated time frame, and in case of any delay you will be notified by an e-mail the reason for such delay.

Delivery Tracking

Upon dispatch of the Product, you will receive an email with the details of the tracking number and the courier company. The order status can be tracked after 24 hours from the time of dispatch.

Copyright

All content on our website, including text, images, logos, and trademarks, is the property of our company or our affiliates and is protected by copyright and other intellectual property laws. You may not use any content from our website without our prior written consent.

Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or your purchase of products through our website.

Cessation of Operation

The Company may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Termination to access website

The Company reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms of this T&C. Following termination, you will not be permitted to use the Website and the Company may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, the Company reserves the right to exercise whatever means it deems necessary to prevent the unauthorized access of the Website.

Domestic Use

The Company makes no representation that the Website or Products are appropriate or available for use in locations outside India. The users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Maharashtra. Any disputes arising from these terms and conditions will be resolved in the courts of Maharashtra.

Changes to These Terms and Conditions

We reserve the right to modify these terms and conditions at any time without notice. Please check back periodically for updates.

Thank you for using our Kenaf Healthcare. If you have any questions or concerns, please contact us by e-mailing at [email protected]